Camangi Market Help

Overview

1. About Market
Camangi Market is an open platform for sharing applications specifically designed for 6" to 10" Android devices.

2.Cost
You can find free and paid application on Camangi Market. You can choose to download free apk without any charge or purchase the paid apk with charge. The cost of paid apk will be listed on the Camangi Market and each apk price is determined by developer’s own setting.

3. Download / install apps
It’s easy to download and install items from Camangi Market to your device by following the steps:
Step one: Navigate to an app you want to install and select it.
Step two: View the detail screen, then select install or download.

4.Rating & review
You can rate for each app by clicking or taping “Rating” button in “My Account”.

5. Feedback
If you have a comment or advice for your installed app, you can review it by clicking or taping “Rating” button in “My Account”.

Managing your account

1.Updates
You’ll be able to check for new versions of applications by visiting “My Download” in the “My Account” section. Items that have a new version available will display “New Update available”.

3. Getting help with an application
If you have any problem with using a particular app, please contact the developer directly. We don’t provide support for any of the apps, as they are built by third-party developers.

Installing apps

1. For Free Application
Here are the steps for downloading free applications:

  1. Go to “Apps” and choose a category first, then choose the tab “Free” to view all the free applications by different categories.
  2. Click to each apk to enter the download page, if you wish to install the application, press “Download” button on the right top side of the page.
  3. After downloading the application, press “Install” to process the installation.

2. For Paid Application
Here are the steps for downloading free applications:

  1. Go to “Apps” and choose a category first, then choose the tab “Paid” to view all the paid applications by different categories.
  2. Click to each apk to enter the download page, if you wish to install the application, press “Download” button on the right top side of the page.
  3. You will enter Credit Card Payment page and request for enter below information: 1) Card Number 2) Expiration Date 3) Verification Number (CVC). After enter all the information, please press “Submit” to process the payment.
  4. After payment successfully, the application will download automatically and ask you to install.
  5. If you enter a wrong credit/ debit card details, or if your use an expired credit/ debit card, the payment will fail and please try to enter the correct card information again. If you had any questions about your credit/ debit card, please contact your card issuers for more help and information.

Buying apps

1. Currency conversion
When you make a purchase from the Camangi Market, all priced applications are listed in USD. However, Your credit/debit card company might convert the charge to your local currency and may also add additional feeds that are not reflected in the checkout page of the Camangi Market. Please contact the credit/debit card issuer for details. Moreover, you should confirm current exchange rates before making any transactions. Camangi Market is not responsible for the information or the accuracy of the exchange rates.

2. Multiple charge & authorizations
Authorizations occur between Camangi Market’s billing system and your bank’s billing system before an order is charged to ensure that the card is valid and the necessary funds are available in your account.

3. Payments
You can only make purchase through Camangi Market’s billing by using credit and debit card. In the Camangi Market, we accept credit /debit card types are as follow:

(1) Visa Card (2) Master Card (3) JCB Card (4) UCB Card

Currently, we don’t accept other methods of payment, such as, personal checks, credit transfer, etc.

4. Cancellation
After you made the transaction, you are unable to cancel the transaction by all means. Please make sure you have already understand all the require information before you purchase paid applications.

5. Charges
5.1 Once the transaction is established, charges generally post to your credit/debit card within days.

5.2 Charge date
After you agree to purchase applications, e-contents, etc., it may take few days to show on your credit/debit bills. Transaction days may vary from your credit/debit bank. However, the consumption overview will show your purchasing details as soon as you paid. On the other hand, the system will automatically send you a on-line receipt via e-mail.

5.3 Charge Price
The price of applications in Camangi Market is determined by developers, and Camangi Market does not charge you any additional fee. Camangi Market is not responsible for any related price issues caused by developer’s own will.

6. On-line Receipts
Camangi Market will send you a receipt with a transaction ID and purchasing details via email. Please keep the receipt for future references. You will receive an online receipt when install a free application or a paid application.

Troubleshooting

1. Replacement applications
a) Free application: you can download and install a free application an unlimited amount of times on you Android device. If you change a device, you can again install previous download by logging into your account with Camangi Market.

2. Can’t find applications
Please log into your account with Camangi Market, and select “My Download”. All of the applications that you’ve download or installed will be listed.
Please note that applications will become unavailable once the publishers remove them from Camangi Market, or application may also be removed for policy violations.

3. Application doesn’t work as expected
You can contact the developer of the application for more information. Developers’ information can be found in the application description in Camangi Market.